APE Support

Since 1992 APE has been developing innovative solutions for Tunable Light Sources and Ultrafast Laser Diagnostics. Our dedicated focus on these technologies has made us one of the world’s recognized specialists in this field.

For us customer satisfaction counts most. There is more to customer satisfaction than excellent products. It is the combination of excellent products and excellent support. Whether you need support with your daily research, system optimization, upgrades, repairs, spare parts, or user training, we support you from initial installation throughout the entire lifetime of your system. Our experienced service team supports our entire product portfolio, including units that have been in use at customer sites for many years.

Our Service Support Includes

• Free technical support via phone and email
• Remote support for fast analysis and solving of complex issues
• Worldwide on-site service and troubleshooting
• Repairs, preventive maintenance, and system calibration
• Spare parts, including for legacy systems
• System upgrades and customized modifications
• User training and technical assistance

When you choose APE, you are choosing more than a high-performance product you are choosing a long-term partner committed to supporting your research and ensuring the best performance of your system throughout its entire lifecycle.

We look forward to your next challenge.

Contact: Support Request

Your APE Support Team